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Frequently Asked Questions


Q). What is BulkSMS ?
A). BulkSMS is basically a platform through which you can easily send thousands of messages at a time on random mobile numbers by just a simple click through different bulk sms gateway.

Q). What is the basic use of Bulk SMS?
A). BulkSMS services are vastly used across the globe to send sms that helps to viral any kind of news, information, product, brand or services to any individuals or to various groups of people.

Q).Can I test a demo account before buying BulkSMS services?
A). Absolutely Yes!! We do provide such facilities to our buyers & clients. Before buying our services we give you details of our dummy account. You can easily log into it and test about how our services will work for you. You can send text messages to few people through this demo account.

Q). Can I Send SMS Messages to any network through Bulk SMS Service
A). Yes! We are one of the top most bulk sms provider in India, with the help of our solutions, it is quite easy to send group SMS in all over the India via different sms gateway networks.

Q). How I came to know, my messages get delivered?
A). It's easy; we will provide all delivery details of sent SMS with the help of service provider, in your account itself.

Q). What is the refund policy of non-delivered messages?
A). If any issues caused due to SMSC or SMS pushed on any DND numbers, we will credit that much SMS in your account within 48 hours. We are not responsible for any issues caused by 3rd party.

Q). How much SMS I can send at once?
A). At a time you can send 1 lakh bulk sms in bulk sms gateway

Q).Following rules of TRAI is necessary? Is Bulk-SMS-Gateway follows their guidelines too?
A). Yes! Following TRAI rules while sending BulkSMS is important for sms service provider else you will get punished and we @ Bulk-SMS-Gateway strictly follow TRAI guidelines.

Q). Which type of SMS can I push on DND numbers?
A). Only Transactional SMS ones, Promotional SMS can't be pushed on DND numbers in any circumstances. If any organization will do it intentionally or accidentally, it will be penalized 25000 INR per SMS by TRAI.

Q). Can I send personalized SMS to my contacts through PC?
A). Of-course you can!

Q). What is API?
A). The role of API is to provide an interface between different software systems. Bulk SMS API is a quickest way of delivering SMS to the intended recipient's cell phones. API is of several types including general API and specific API.